It’s normal to wonder what to expect as our guest at Hays Academy of Hair Design. At Hays Academy, customer service is very important to us. You can expect a friendly voice on the phone, and a greeting when you walk in the door… even when we are busy! We hope to provide a pleasant atmosphere, with music, nice displays of our monthly products on special, and big picture windows to provide natural light at both campuses. Coffee and water are complimentary!